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Pilot pricing

AI phone answering pricing for UK restaurants

Two plans, monthly, cancel any time. Prices exclude VAT. Setup is done with you by the Stafff team.

Overflow

Answers when your team can’t pick up.

£149/month + VAT

300 call minutes included · then 20p/min

  • Answers calls your team misses during opening hours
  • Takes, changes and cancels table bookings against your real capacity
  • Confirmation text to every guest
  • Answers hours, parking and menu questions from your approved info
  • Allergy questions always passed to your team
  • Live transfer to a team mobile for urgent calls
  • Every call summarised, with transcript

Best for: Busy services where the phone rings out mid-rush.

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Full Service

Answers every call — including after hours.

£299/month + VAT

1,000 call minutes included · then 20p/min

  • Everything in Overflow
  • Answers every call, not just the missed ones
  • After-hours answering — bookings taken while you’re closed
  • WhatsApp answering when it launches

Best for: Restaurants that want the phone off the floor entirely.

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If your calls average one to two minutes, 300 minutes covers roughly 150–300 calls a month. Founding pilot places are limited — we’ll tell you honestly if Stafff isn’t a fit for your restaurant.

Pricing questions

How much does an AI receptionist cost per month in the UK?
Stafff is £149 a month + VAT on Overflow and £299 a month + VAT on Full Service. Across the market, UK and European AI phone tools for restaurants publish prices from about £100 to €600 a month, and some charge per call or per module on top.
What's the difference between Overflow and Full Service?
Overflow answers the calls your team can't pick up during opening hours — the line is busy or rings out — with 300 minutes included. Full Service answers every call, including after you've closed, with 1,000 minutes included and WhatsApp when it launches.
What happens if I use more minutes than my plan includes?
Calls keep being answered and extra minutes are 20p each, shown in your usage page as you go. If you'd rather cap it, overage can be switched off so calls go to your voicemail once the minutes run out.
Is there a long contract?
No. Plans are monthly and you can cancel any time. The Stafff team sets up your menu, opening hours, table capacity and approved answers with you, so the assistant is ready before the first call is diverted.
Is it cheaper than a human answering service?
Usually, for a restaurant. Human answering services typically charge per call or per minute and take a message rather than booking the table. An AI receptionist books against your real capacity, but a human service can suit complex or high-touch calls better.

Comparing options? Read AI phone answering for UK restaurants, compared.

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Stop losing bookings to a ringing phone.

We’re taking a small number of UK independent restaurants into the founding pilot this autumn. We set Stafff up with you, you keep your number, and you can cancel any time.

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